General conditions of Sale

General Conditions of Sale (CGV) for purchases made online on the site

1. Conclusion of the contract and delivery of the products

* Every order placed on implies the conclusion of a sales contract.

* By clicking on the "Buy now" button, the customer places a binding order for the objects contained in the virtual shopping cart. Once the order has been sent, will send the customer an order confirmation e-mail. The sales contract is understood to be concluded between and the customer when the latter receives the order confirmation.

Orders in relation to which the customer has opted for prepayment will be shipped as soon as we receive full payment of the purchase price and shipping costs.

* Where the products covered by the order are not available for reasons independent of the conduct of, the latter must promptly notify the customer. In this case, there will be no obligation for to deliver the goods ordered.

In any case, if the products ordered are not available, will refund any sum already paid to the customer without any delay.


  1. Shipping.

*Delivery is made by courier"Post One".

*Delivery times are approximately 5-10 working days for European Union countries and 10-14 days for countries outside the European Union.

*Orders placed on Friday after 12:00, on Saturday or Sunday are processed on the following Monday.

*Free shipping to European Union countries!


  1. Payment methods

* accepts various payment methods including: by credit card, bank transfer, Paypal,Stripe.

* The buyer agrees to receive invoices and credits exclusively in electronic format.

4.Return of goods

*The customer has 14 days from delivery of the goods to return the items to us. Only unused or worn items in the original packaging are accepted.

*Returns are not accepted for products made according to the customer's individual sizes and for products with modifications made at the customer's request.

*The return costs are the responsibility of the customer.

*To exercise the right of withdrawal, it is necessary to inform by e-mail.(

*After having received and checked your return, we will refund the expenses (with the exception of delivery costs) within 14 days.


*In the event of an order confirmed by credit card or Paypal, the refund will be made with the same payment method with which the purchase was made.

For payments made by bank transfer, the refund will be made to the account used for the payment.

6.Customer care

For any question we are at your disposal at +393290104341,WhatsApp +359888762622





Personal data

Personal data are data about personal or objective circumstances of a specific or identifiable natural person. This definition includes, for example, your name, your telephone number, as well as the personal data that you communicate to us when registering or creating your account.


Data collection

Every time you search for our site on the web, we automatically collect a series of data and information which we store in so-called log files. Log files can contain the following data and information:


• Date and time of access

• Name of the page viewed

• IP address of the requesting device

• Device identifier (Android ID, Apple ID)

• Session ID

• Browser type and version used

• Operating system used

• Referrer (referring page)


We need this data for the technical accessibility of our site and to adapt our display to your device. We also collect this data in order to be able to recognize system errors and cyber-attacks on our shop and to be able to implement protective measures to prevent misuse. Conservation takes place on the basis of the principle of necessity.


Some data such as name, surname and address are mandatory for order fulfillment and the refusal to provide them prevents you from receiving the ordered goods; other data (for example the telephone number.) are optional and allow us to improve customer service, contact him for service communications related to his order, verify his liking of the products.


The provision of data such as surname, name and e-mail address (mandatory fields marked with *) is necessary for registering on the site and for accessing your personal area. By registering on the site, the user will be able to complete the purchase process faster as he will no longer have to write his personal data every time, he will be able to check the progress of his order, the relative availability of the articles and the registration of his returns , you can also change your e-mail address and password to access the site and verify the correctness of your data, modifying them independently


*The data will not be disclosed.


The use of data

Personal data will be processed for commercial, direct sales, promotional, management and statistical purposes, by means of processing carried out with and without the aid of electronic instruments;


We collect, store and process your data for the complete execution of your purchase, technical administration, own marketingr purposes, to prevent crime and fraud. Your personal data will only be passed on to third parties insofar as this is permitted by law, including the purposes of contact processing or billing, for marketing purposes, if you have given your prior consent. As part of the order processing, for example, the service providers we commission (for example: carrier, logistics company, banks) receive the data necessary to carry out the order and the order. The service providers we commission may only use the data transmitted in this way for the purpose of fulfilling their task.


For sending the newsletter we use the e-mail address you have given us and only need your consent that you, as owner of the e-mail address, approve the receipt.


If you have made purchases on, it is possible that you will receive product proposals from us via email. You will receive such product suggestions even if you have not subscribed to the newsletter. In doing so, we want to provide you with information about products from our range which, based on your recent purchases from us, might be of interest to you.


If you subsequently no longer wish to receive product offers or, in general, communications of an advertising nature, you can object at any time.


Data transmission to third parties may communicate your personal data to other third party recipients, such as:


Payment services

For orders on our site, we offer you various payment methods among which you can decide at will between bank transfer, credit card and Paypal. If you select payment by credit card, Paypal or bank transfer, your order data will be forwarded to the respective payment service provider for payment processing


Cargo delivery collaborates with the following transport companies: Post One Headquarters and management: 1592 Sofia, "1 Bruxelles Boulevard, Poste Italiane with headquarters: Viale Europa, 190 - 00144 Rome (RM), for the delivery of the ordered goods to clients.


Your rights

 the interested party (pursuant to art. 7 of Legislative Decree 06.30.2003 n. 196) has the right:


1.To obtain without delay the confirmation of the existence of personal data concerning him and the communication in an intelligible form of the same data and their origin, of the purposes and methods of the treatment, as well as of the logic on which the treatment is based;


2.To obtain without delay the identification details of the owner and manager;


3. To obtain without delay the cancellation, transformation into anonymous form or blocking of data processed in violation of the law;


4.To obtain without delay the updating and rectification or, if interested, the integration of data;


5.To obtain without delay the attestation that the operations referred to in points 3 and 4 have been brought to the attention of those to whom they have been communicated unless this proves impossible or involves a use of means manifestly disproportionate to the protected right;

6. To object in whole or in part for legitimate reasons to the processing of personal data concerning him, even if pertinent to the purpose of the collection;


7.To object in whole or in part to the processing of personal data concerning him.


8.To exercise your rights, you must send us a copy of your identity document via email. Without this document, for the protection of your personal data, it is impossible for us to process your requests, as we do not want to run the risk of their being disclosed or modified. by unauthorized third parties. You can exercise your rights by emailing


The Data Protection Officer

The data protection officer will be happy to answer any questions or comments on the subject of privacy. You can contact him at or by sending a communication addressed to the Personal Data Protection Officer EXPERI LTD, 52-54 Dimiter Hazjikovev str. 1421 Sofia Bulgaria


Data controller

The data controller of your personal data is:

Experi LTD

52-54 Dimiter Hazjikovev str. 1421 Sofia Bulgaria


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